ROLE DESCRIPTION

The Snowsports Planning Supervisor is responsible for the operational planning of the snowsports school for Aosta/Pila and Gressoney preparing the groupings for the schools & college groups.

They will review the resort reports and snowsports school requests and look at the planning and building of the snowsports school.

The Snowsports Planning Supervisor will review instructor numbers, create a plan on the allocation of number of instructors based on client ski and snowboard ability levels and will then communicate with the party leaders to finalise arrangements and confirm groupings.

They will confirm the Italian instructor names from local ski schools. They will allocate students to instructor groups and then complete lunch allocations and timings ensuring that instructors have a fair allocation of levels of groups during their contracted weeks with Interski. Once allocated they will provide the local ski school with the snowsports school grouping information sheet which confirms levels and timings for the week.

The Snowsports Planning Supervisor will prepare the snowsports school presentation evening run around plan ensuring that instructors can be dropped off at their client’s hotel to deliver the après ski event. They will also assist with a runaround or attend the presentation evening to ensure the presentation evening runs well.

When there are more than 15 part-time live-in instructors per week in Aosta, they will book restaurants for them for their evening meals.

The Snowsports Planning Supervisor will meet the party leader on arrivals day to reconfirm snowsports school groupings for the week ahead and introduce them to the Snowsports Operations Supervisor who would be looking after them on the hill.

They will also create and update the Snowsports WhatsApp groups per week ensuring that all confirmed instructors appear in the group.

The Snowsports Planning Supervisor will work very closely with the Snowsports Operations Supervisor who is responsible for the operational delivery of the snowsports school in Aosta/Pila and a handover needs to take place on Friday of each week.   They will assist on the hill on certain days with snowsports check out, be on hill and on call during the day, and assist with snowsports check in.

They will also assist in ski hire on arrivals day and during the week when required, such as Friday afternoon.

Supervisors are expected to remain available to both their team and clients at all times, primarily via phone, to provide support and guidance should any issues arise in resort—attending in person if the situation requires it, regardless of the time of day or night.

Given the seasonal nature of the role, team members are expected to work up to a five-month period with one scheduled day off per week. The workdays can be long and physically demanding, often in varying weather conditions. As such, we value individuals who demonstrate resilience, a positive mindset, and a proactive approach to maintaining their mental and physical wellbeing throughout the season.

KEY RESPONSIBILITIES

• Planning ski school
• Communications with party leaders
• Instructor allocations & liaising with local ski schools for names of instructors and to confirm back to them the hours that they will be allocated to work
• Lunch allocations
• Presentation run-arounds plan
• Booking part time instructors in for evening meals
• To confirm ski school plans with the party leader on the arrival’s day
• To create & monitor WhatsApp groups per week

SKILLS

• Exceptional customer service
• Excellent communication and organisational skills
• Experience with using Microsoft Excel, Word and quick to learn our bespoke CRM
• Friendly, positive, and personable
• Flexible and adaptable to changes
• Proactive with the ability to find solutions to any issues that arise
• Taking ownership of your responsibilities
• Ability to remain calm under pressure
• A team player
• Passionate about skiing and/or snowboarding

REQUIREMENTS

• EU Passport or Right to Work in Italy (e. Permesso di Soggiorno) – ESSENTIAL
• Criminal Record Disclosure / DBS / Police Check - ESSENTIAL
• Enhanced DBS for UK residents/citizens which Interski will assist with
• Team leader experience – DESIRABLE
• Minimum Level 2 Alpine Ski Qualification – DESIRABLE
• Over 21 years old – DESIRABLE
• Driver’s licence & willingness to drive manual vehicles in resort (2-seater/5-seater/9-seater) – ESSENTIAL
• Fluent in English - ESSENTIAL
• Conversational Italian – DESIRABLE

CONTRACTOR PACKAGE

• Contribution towards travel expenses at the start and end of the contract
• Training programme delivered at the start of the contract
• Accommodation (shared room in shared apartment or hotel)
• Option to live out and an allowance of £400.00 per month offered
• Meals (lunch provided during the season)
• Uniform (ski jacket, ski trousers, gilet and polo shirts)
• Lift Pass
• Aosta/Pila team members will receive a season pass for Pila, Crevacol & Cogne
• If required to work in another resort, a daily or 5-day lift pass will be provided
• Equipment (skis/poles/boards/boots if required)

• Insurance (travel, medical and public liability) – depending on nationality

• One day off per week
• Pre-agreed time off during the season (non-peak weeks only)
• Team Engagement Programme (contractor of the month and social events)
• Competitive wages of £1900.00 pcm working on a contractor basis

NUMBER OF ROLES AVAILABLE

One (Aosta/Pila)

WHERE YOU CAN DO THIS ROLE

Our full time Snowsports Planning Supervisor is contracted to work in the Aosta Valley, Italy and work carried out in Aosta/Pila with ad hoc requirements to work in our other resorts of La Thuile, Courmayeur and Gressoney.